WAIVED GLOBE BILL...FINALLY!

Finally! After so many attempts/calls made, I was finally able to get my first globe bill waived. Imagine my surprise since I was expecting a bill of PhP500 for my first monthly payment and getting a humongous bill amounting to almost 2K! Because of data that I did not know I was unknowingly using! WTF!@#$%??!! But it seems I was not the only one, since I soon heard/read about some people complaining to Globe about the exact same thing – data charges suddenly shooting up their monthly bills for no reason! When I was able to talk to a Globe customer service officer, she willingly agreed to waive the data charges and advised me how to turn off the data function of my phone so that I would not anymore incur additional charges. I would just need to turn them back on whenever I need to go online...whew! Thank God for small favors like these. Next time though, Globe told me I would have to pay the bill accordingly since they have already told me how to use the phone properly and so it would be my and my fault alone if ever my data charges still remain high.